Universiteit Leiden

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Confidential Counsellor for Personnel Matters

Employees may sometimes encounter problems in their employment relationship with the university. If you are not able to resolve these problems in consultation with your manager, you can approach the confidential counsellor for personnel matters. 

  • (Communication) problems with your manager and/or colleagues. 
  • Changes in your work or in the organisation, whether or not this is a result of a reorganisation, which you consider to have improper or unwarranted consequences.
  • Misunderstandings in your immediate working environment that you are not confident in addressing openly.

What does the confidential counsellor for personnel matters do?

The confidential counsellor will encourage discussion of these problems and help in finding a solution. In the first instance, the confidential counsellor will help you to engage in conversation yourself, and to find your own solution to the problems. The confidential counsellor has an absolute duty of confidentiality. Sometimes the confidential counsellor might go with you to a meeting.

Who is the counsellor there for? 

The confidential counsellor is available to everyone who works at the university. He/she is not an official mediator, and will never get involved in the general legal process or act as legal counsel in complaints and appeals processes. 

Contact

The confidential counsellor for personnel matters is Mr Jan Maasen. Marije Bedaux is the deputy confidential counsellor. The confidential counsellor for personnel matters is available by telephone on workdays on 071 – 527 8015, at the department of Security, Health and Environment (VGM), or by e-mail: vertrouwenspersoon@bb.leidenuniv.nl.

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