FAQs Remote research
Here you will find answers to frequently asked questions about remote research at the Faculty of Social Sciences.
Please note: the questions relate to SOLO's services and support. For more general information about remote research, please visit the University website Remote Research.
The SOLO desk is only open to pick up AV resources to a very limited extent. Please contact Michel Sjollema to make a pick-up appointment. Collection of lab supplies and lab equipment is not possible.
More research software is available for working at home during the COVID-19 Closure. Although you cannot perform all of your research right now, you (or your students) can analyse data, or prepare new experiments using the underneath software.
• All Leiden University FSW researchers and students can make use of this software and licenses. You are not allowed to share this with colleagues or students outside our faculty. If needed they have to arrange it themselves with the several companies.
• Only share relevant software (and not this complete email) with your FSW students.
• Working securely and GDPR proof is particularly important in these times of crisis to ensure that cybercriminals do not take advantage of the situations. Read more about this on the security and working from home page.
*All documents mentioned below can be requested by emailing SOLO Onderzoeks- en Labsupport.
Physiological recordings, such as BIOPAC files, can be pre-processed at home using the free PhysioData Toolbox.
PST-net offers a free solution for researchers and students to access E-Prime 3 when they need to work remotely during COVID-19 lab closures. E-Prime 2 users are asked/recommended to start programming new, or edit existing experiments in E-Prime 3.
>See document "E-Prime Access During COVID-19 Closure" for installation instructions.*
Tobii Pro offers a free solution for Leiden University for researchers and students to access Tobii Pro when they need to work remotely during COVID-19 lab closures. The FSW can make use of 10 temporarily licenses, which you have to activate when using Tobii Studio and deactivate when you are ready for the moment, so others can use the license. Of course you can also activate your “own” license.
>See document "Tobii Studio Access During COVID-19 Closure" for installation instructions. *
Noldus the Observer
Noldus offers a free solution for Leiden University for researchers and students to access the Observer 15 when they need to work remotely during COVID-19 lab closures. If you are interested send an email to email@example.com in which you mention your Leiden University email address and SOLO will arrange an account for you. Private email addresses will not be accepted.
>See document "the Observer Access During COVID-19 Closure" for installation instructions and go for option 1.*
Biopac AcqKnowledge 5
All researchers and students from the FSW can install Biopac AcqKnowledge 5.0.2 at home.
>See document "AcqKnowledge Access During COVID-19 Closure" for installation instructions.*
Download and install from www.vu-ams.nl/support/downloads/software. All installation instructions are described on the webpage.
SR-Research has temporary free licenses available for the Experiment Builder and Data viewer for the EyeLink eye trackers. You can request yourself a license via SR-research.
MathWorks has provided Leiden University with a temporary campus license to use MATLAB online or at home. The license includes MATLAB, Simulink and all the toolboxes. The license is free to all students and staff at the University and valid until 30 June (for the time being). The license works with Windows 10, Linux and Mac. You can download and install the software on your own laptop/desktop or use MATLAB online.
> Instructions on downloading and installing MATLAB.
BVA can be used remotely for a fixed period of time on a Windows server with higher processing capacity. Remote server access must be requested via Topdesk (or search for ‘SURKO’). Access is granted for 4 or 8 weeks and must be approved by the faculty key user. There may be costs associated with the use of the SURKO service.
SOLO has a limited number of licences available for home use. Mail firstname.lastname@example.org for more information.
Researchers and students can make use of SPPS via the remote portal.
>See document "SPSS acces from home" for instructions.*
SOLO makes several platforms available for conducting online research. Limited technical support can also be requested for building and running studies, as well as post-processing the data they generate.
1. Go to https://teams.microsoft.com/downloads
2. Select 'download teams’
3. Select 'run’
4. Teams is installed as a local app
5. Login with your ULCN name: ULCN@vuw.leidenuniv.nl and password
Teams via a browser
Teams does not always work properly when using Internet Explorer and Chrome. Use Microsoft Edge or choose to install the Teams app.
Two factor authentication
In order to access any of the Microsoft Applications (such as Outlook or Teams) you need to use two-factor authentication, either with an authenticator app or a text/call verification. More information about this new safety feature can be found on the staff website.
Videos can be shared with students through Kaltura in two ways: you can embed videos in a Blackboard or Brightspace course, or you can post videos in a private channel on the video portal and add the students as members to this channel.
In both cases the videos are offered streamed and do not need to be downloaded by the student before they can be viewed. There is no download button on Kaltura videos, unless the owner actively activates it in the video settings.
Option 1. Upload and share videos through a video channel on the video portal: https://video.leidenuniv.nl/.
• Upload: https://blogs.library.leiden.edu/fb-video/docs/manual-videoportal-university-leiden/add-videos/upload-videofile/
• Sharing: https://blogs.library.leiden.edu/fb-video/docs/manual-videoportal-university-leiden/sharing-videos/
Option 2. Upload and embed videos in Blackboard or Brightspace
• Blackboard: https://kaltura.weblog.leidenuniv.nl/files/2020/03/User-Manual-Kaltura-in-Blackboard-instructor-v1.7-1.pdf (from page 19)
• Brightspace: https://universiteitleiden.screenstepslive.com/m/86876/l/1130287-how-do-i-upload-a-video-to-kaltura-and-place-it-in-the-course-content